CAREER
& EDUCATION HISTORY
|
From 2013
to 2015 Hà An Mechanical And
Commercial Services LTD Company-Bình Chánh-HCMC |
|
Job Title: Sales administration Job
Describe And Skills: -
Supporting
of selling and sourcing activities -
Translating
document for products -
Making
catalogues -
Writing
daily, weekly meeting reports to manager -
Handling with other issues from
manager |
|
From 2012
to 2013 Enotis Company - Cyprus-
Europe |
|
Job Title: Customer Service Assistant
(Internship) Job
Describe And Skills: -
Working varied shift schedule including lunch
and dinner shifts -
Meeting weekly with all group leaders to
coordinate schedules, discuss operations, and set goals -
Responding to customer complaints, taking
appropriate action to solve the problem -
Generating detailed daily, monthly, quarterly
and yearly reports on business, staff, and profit -
Coordinating and managing the entire operation
of restaurant by scheduling shifts -
Maintaining high standard quality hygiene,
health and safety -
Recruiting, training and motivating staff -
Increasing customer satisfaction
through targeted customer surveys |
|
From 2008
to 2012 Sai Gon Ground Service
Company - Tan Son Nhat Airport - Ho Chi Minh City |
|
Job Title: Airport Passenger Service
Agent Job
Describe And Skills: -
Dealing with passenger enquiries about flight
departures and arrivals -
Checking passengers in -
Providing boarding passes and luggage labels -
Telling passengers about luggage restrictions -
Weighing baggage and collecting any excess
weight charges -
Taking care of people with special needs, and
unaccompanied children -
Calming and reassuring nervous passengers. -
Solving customer’s complaints. |
EDUCATION
|
From 2004 To 2008 |
School Ho Chi Minh City
University Of Technology And Education. |
|
Achieve: -
Nutrition and Garment Technical Engineer -
Teaching Certificate -
Researching Certificate -
Computer Certificate (Level A) |
|
|
From 2010 To 2015 |
School Ho Chi Minh City
University Of Social Sciences And Humanities |
|
Achieve: -
Bachelor of English (estimate of finishing
time: 14th September 2015). -
Japanese Certificate (Level A) |