TỰ GIỚI THIỆU


 

Candidate Information:

Full name:

Nguyễn Thị Thu Hường

Birthday:

24/09/1987

Place of birth

Tuyên Quang

Degree:

Bachelor

Gender:

Female

Level

Employee

Marital status:

Married

Foreign language:

English, Chinese, Korean

Additional information:

- I love the job, respect the superiors and appreciate the human. “Do not stop trying, never stop learning” – It is the motto of my life and my job for the duration. I’m very self-confident that my skills and hard-working attitude will make a valuable contribution into profit and success of the company. Besides, I’m always willing to encounter the challenging and to learn more and more to improve myself because I strongly believe: “There is nothing impossible for those who have strong will”.

Contact Information:

Address:

No.6 Phạm Văn Đồng Street, Vĩnh Yên City, Vĩnh Phúc Province.

Mobile:

Email:

   EDUCATION LEVEL

 

Graduation year 06/2010

Faculty of Tourism, Hà Nội Open University - Ha Noi, Viet Nam

Bachelor Education

- Major subject: Business Administration (in Tourguide & Travel)
+ Hospitality Tourism Management

+ Tour guiding Skills

+ English for tourism (Faculty of tourism - Ha Noi Open University)

Graduation year 08/2011

IIG VIET NAM – Ha Noi, Viet Nam

- Attended at the last TOEIC Test administration

- Studied and tested English for international communication.
- Overall mark: 580/990 points

Other Levels

Certificate Education

 

- Took the course of Pedagogical Skills in Hanoi National University

- Took the course of Basic Chinese in Hanoi University

- Took the course of the first Basic Korean at Nguyen Lee Center (Vinh Phuc)

 

   WORKING EXPERIENCE

 

Time

Position

Company

Job details

From 2/2014 to Now

1. Assistant Director

2. Assistant of HR  and Administration Manager

MOXIE’S Vietnam Import-Export joint stock company

1. Assistant Director

·         - Got the work handover from the Director

·         - Supported Director in performing management functions such as staffing, training and setting the next goal.

·         - Summarized, evaluated and reported on the activities of each department.

·         - Supported Director in the management, supervision and urge the department to implement the objectives and plans in accordance with their assigned functions.

·         - Translating, compiling documents as required by Director

·         - Prepared documents, logistics for the meeting; recorded and sum the meeting’s content with the participation of Director.

·         - Performed administrative tasks as photocopy, fax, manage and store documents, drafting document related to Director, ensure to have records and documents timely, exactly as required.

·         - Joined with Director in the internal/external relations, attended and supported Director in meetings with partners and customers.

- Performed other tasks as assigned

2. Assistant of HR  and Administration Manager

l Key responsibility in HR

-          Support and implement the recruitment plan

-          Support on controlling the labor contract

-          Support and implement training according to the set objectives

o  Timekeeping/ Payroll: Managing and implementing the timekeeping for employees everyday, overtime and payroll, annually and monthly allowances (if any)

o  Support on implementing the policy of social insurance, health insurance and unemployment insurance:

- Support for manager on increasing or decreasing the insurance, the policies of maternity regime, sickness regime for employees in accordance with regulations.

- Support the implementation of reporting the monthly, quarterly, annual salary fund, and report the deduction of monthly salary fund for social insurance.

o  Controlling new visa and passport, work permit for foreigner and book the air ticket for foreign experts to work at the company

o  Resolving issues related to HR

l Key responsibility in Administration

o  Supervise the cleaner team, the security team

o  Support to supervise the environmental management (emissions, waste water, wastes) and to work with the authorities

o  Implement labor policies: measuring working environment, keeping the periodical health examination  for employees

o  Hold the vacation for employees and policies for employees according to company's rules

o  Controlling the conflicts, questions and complaints from employees

l And some other issues from Administration Department

l Reporting and  performing other tasks as assigned

From 9/2012 to 2/2014

HR staff

PRIME Dai An Joint Stock Company

o  Recruitment & training: Receive the recruitment needs of departments, collecting and reporting to HR chief in order to implement the recruitment plan based on recruitment process

o  Prepare the labor contract: Controlling training contract, probationary contract, labor contract for employees as well as monitor and evaluate all departments.

o  Timekeeping/ Payroll: Managing and implementing the timekeeping for employees everyday, overtime and payroll, annually and monthly allowances (if any)

o  Support on implementing the policy of social insurance, health insurance and unemployment insurance:

- Support for manager on increasing or decreasing the insurance, the policies of maternity regime, sickness regime for employees in accordance with regulations.

- Support the implementation of reporting the monthly, quarterly, annual salary fund, and report the deduction of monthly salary fund for social insurance.

o  Other welfare policies:

- Join in celebrating the movements and events according to company’s policy.

- Keep update the list and propose to give bonus for employees according to company’s policy.

- Solving the payment for employees after stop working according to company’s policy.

From 12/2010 to 9/2012

1. Head of Front Desk Office

2. Receptionist

Sông Hồng Resort – Sông Hồng Thủ Đô Trading Joint Stock Company

From 5/2011 to 9/2012: Head of Front Desk Office

- Responsible for planning, directing, controlling, coordinating and participating in all Front Office activities to maximize revenue from room sales, minimize expenses and ensure guest satisfaction with accommodations and service.

- Arranged work schedule, timekeeping, reporting, assessing, managed employees

- Interviewed, trained new employees

- Supported the General Manager in Marketing & Developing the services.

- Cooperate with other departments

Achievements:

- Increased the rate of quantity of guests in 2013 by 30 %.

- Rebuilt the workflow in order to support employees work effectively and actively.

- Awarded The Advanced Labor in 2013 of company.

From 12/2010 to 5/2011: Receptionist

- Working in an office environment with various office administration tasks and behind a reception desk (Dealing with visitors, Answering telephone calls, Sorting incoming mail, Keeping other members updated with company announcements, Checking-in/out for guests)

 

05/2010 - 12/2010

Full-time: Receptionist

Hồ Gươm Hotel – Ha Noi City

- Helped and took care of the foreign people when they stayed in hotel

- Recommended and offered domestic tours for guests.

- Working in an office environment with various office administration tasks and behind a reception desk (Dealing with visitors, Answering telephone calls, Sorting incoming mail, Checking-in/out for guests)

01/2010 - 05/2010

Part time job: Receptionist

Lucky Hotel – Ha Noi City

- Helped and took care of the foreign people when they stayed in hotel

- Recommended and offered domestic tours for visitors.

- Answered telephone calls, checked-in/out for guests.

02/2009 - 07/2009

Part time job: Salesman

Đồng Xuân Market – Ha Noi City

- Recommended and offered souvenirs for visitors.

07/2008 - 11/2008

Part time job: Hostess and Waitress

Green Mango Restaurant – Ha Noi City

- Greeted and served customers, Recommended and offered menu for customers.

2006 - 2007

1. English tutor.

2. Bartender

Freelance – Ha Noi City

1. English tutor

- Taught English for secondary students

2. Bartender

- Servered and Worked as a bartender in a small cafe

 

 

   SKILLS

 

Independent studying and researching skills – Good

- Collected information from many sources: library, research books and internet to enrich my knowledge.

English - TOEIC 580/990

- Good at listening, speaking, reading and writing skills.

Communication and presentation skills – Good

Team work, leading skills – Good

Computer - Good

- Good at Microsoft Office Word, Excel, Power Point, Outlook...
- Had knowledge of Database Administrator (Access), Mail, Internet, Adobe Acrobat and Antivirus.

Communication and presentation skills – Good

Team work, leading skills – Good

Handling - Flexible and creative

Computer - Good

- Good at Microsoft Office Word, Excel, Power Point, Outlook...
- Had knowledge of Database Administrator (Access), Mail, Internet, Adobe Acrobat and Antivirus.